Ground Figures
Lenders → Citizens Bank, NA

Citizens Bank, NA

Bank · #60 by purchase decisions in 2025 · Conventional 94%. Above 50% DTI on conventional files it approved 10% of 125.

Conventional · above 50% DTI
10%

approved of 125 decisions. Across all bands and programs: 90% of 6,898.

Purchase decisions
7,367
Approved, all
90%
Lender type
Bank
States with 50+ decisions
18

Approval by DTI band

Each row is approved versus denied among files whose decision used that ratio. Read the 50–60% row against the ≤43% row: a gap is the signature of a wall at 50.

Conventional

DTI bandDecisionsApproved · deniedDenials citing DTI
≤43%4,879
94%
3%
44–45%504
91%
19%
46–49%1,254
93%
28%
50–60%125
10%
88%
>60%136
1%
93%

Rates and costs

Compared with the national market in the same LTV band and points-paid cell; 30-year fixed conforming purchase loans. Builder-owned lenders buy rates down as a sales incentive, which is paid for in the house price.

Conventional rate vs market
-11 bps
Conventional median, no points
6.5%
FHA rate vs market
-20 bps
FHA median, no points
6.25%
Conventional median loan costs
$7,375
FHA median loan costs
$9,125
VA median loan costs
$5,875
Why it says no: first-listed denial reason, 2025 WHY IT SAYS NO: FIRST-LISTED DENIAL REASON, 2025 Debt-to-income ratio Debt-to-income ratio: 40% approved of 316 40% Collateral Collateral: 32% approved of 254 32% Credit history Credit history: 9% approved of 70 9% Application incomplete Application incomplete: 7% approved of 58 7% Insufficient cash Insufficient cash: 6% approved of 50 6% Unverifiable information Unverifiable information: 2% approved of 16 2% Approval by loan-to-value band, all programs APPROVAL BY LOAN-TO-VALUE BAND, ALL PROGRAMS LTV ≤80% LTV ≤80%: 92% approved of 4,848 92% LTV 80–95% LTV 80–95%: 86% approved of 1,610 86% LTV >95% LTV >95%: 78% approved of 819 78%

Where it lends

New York (2,280), Pennsylvania (774), New Jersey (654), Massachusetts (653), Ohio (545), Florida (362), Connecticut (324), Michigan (250), Virginia (227), Rhode Island (119).

Compare Citizens Bank, NA with every lender in a state on the approvals, rates and fees pages.

Questions

Does Citizens Bank, NA approve loans with a DTI over 50%?

On conventional purchase files in 2025, Citizens Bank, NA approved 10% of 125 applications with a DTI between 50 and 60 percent. The table on this page shows every band.

Are Citizens Bank, NA's rates competitive?

In 2025 its closed conventional loans were priced 11 basis points below the market median after matching LTV band and points paid.

Why does Citizens Bank, NA deny applications?

Its most common first-listed denial reason in 2025 was debt-to-income ratio (40% of denials), followed by collateral (32%).

Where does this come from?

Citizens Bank, NA's own 2025 HMDA filing, as published by the CFPB. Purchase loans on site-built, one-unit, owner-occupied homes. Decisions, not policy: files screened out before a formal application never appear. Credit score is withheld from the public file.

Method

Approvals from the approvals dataset (originated vs. denied by DTI band). Rates: HMDA interest rate on 30-year fixed conforming purchase originations, compared cell by cell with the national market. Costs: Closing Disclosure total loan costs, binned to $250. Denial reasons: first reason listed on denied files. Lender type assigned from the name.

Corrections

Every figure traces to Citizens Bank, NA’s own filing. If a number looks wrong, write to us and we will re-run it.